PLEASE BE INFORMED AND TAKE NOTE THAT THESE SERVICES ARE NOT MEDICAL ADVICE AND SHALL NOT IN ANY MANNER BE CONSTRUED AS A MEDICAL DIAGNOSIS OR MEDICAL TREATMENT OF ANY KIND AND NATURE.  

The advice you receive from GILLARD CONSULTING FZ-LLC (GC) is for informational purposes only and is intended for use with common early childhood sleep issues that are wholly unrelated to medical conditions of any nature and kind, or which require a medical diagnosis, direction, and treatment.  The advice received from GILLARD CONSULTING FZ-LLC (GC) is NOT intended to be a substitute for medical advice or treatment.  Always seek the advice of your doctor or other qualified health practitioner regarding any matters that may require medical attention or diagnosis, and before following the advice and using the techniques described in The Sleep Sense Program and customized sleep plan provided by GC. Reliance on any information provided by GC is solely at your own risk.  Parental discretion and judgment should always be used, even when implementing the sleep plan, to determine such things as whether to go into your child’s room or otherwise check on your child, including but not limited to using monitors.  GC make no representations or warranties, express or implied, regarding the consulting services provided.

Exclusion/Limitation of Liability.   GC does not make any representations or warranties, express or implied, regarding consulting services provided. GC’s liability (if any) is limited to the consulting fee paid by you to GC, and in no event, will GC be liable to you for any other claim, losses, or damages.

Use of Plan & Support Services

Our sleep plans are customised to your child including their needs [subject to and based on the extent of accurate and complete information and data provided by the client to GC], and is not intended for use by/for any other person(s).   All rights to the plan and the information provided remain with GC, and neither may be used or disclosed to any person without prior written permission from GC.  You take the full responsibility to secure the confidentiality of, and covenant to NOT disclose, use, store, copy, reproduce or resell the sleep plan and advice provided by GC or any other information related to GC.

b) Our sleep plans consider the developmental age, stage, and needs of the child now and therefore need to be executed within one (1) month of creation.  Failure to use the plan, strategies, and/or support services provided by GC will result in the necessity for re-evaluation and amendment to the plan at the sole cost of the client, pursuant to the terms and conditions of this document.

c) GC does not offer refunds and is not responsible for the outcome of the sleep training plan.  The instructions contained within the plan require parental discretion, involvement, and interpretation.  Please understand that if you fail to provide accurate and complete information as required by GC to provide you with a bespoke sleep plan suitable to your child or if you do not follow the plan and instructions GC provides, then you should adjust your expectations regarding your child’s sleep goals and success and shall bear sole responsibility and additional charges for any re-evaluation and amendment to the plan .

d) GC makes diligent efforts and intends to provide a suitable sleep plan and advice based on your child’s requirements as per the information disclosed to GC.  However, GC does not guarantee that successful implementation of the GC’s advice and sleep plan will always produce desired outcomes, in consideration of the fact that, the desired outcomes of the sleep plan and advice is dependent on several factors, including but not limited to parent or caregiver interpretation and application of the techniques provided in the sleep plan and via verbal or messaging advise, following the schedule as documented in the sleep plan and via verbal or messaging advise, bedroom and environmental factors, temperament and behavioural characteristics of parents, caregivers and child during sleep training.

GC will provide ongoing advice to ensure outcomes are as expected and communicate frequently, as per the guidelines stated in the FOLLOW UP SUPPORT document, to maintain a clear understanding of progress, advise on necessary adjustments or modifications to improve results, suggest alternatives where needed to accelerate results and manage expectations of achievable outcomes during sleep training. GC relies on accurate parent and caregiver feedback to assist with achieving goals in the expected timeframe.

e) This agreement and the interpretation of its terms and any dispute or claims (inclusive of any non-contractual disputes or claims or any terms not explicitly stated hereunder but is entitled under law by GC) that arises out of or in connection with the subject matter or construction of this agreement, shall be governed by and interpreted in accordance with the laws United Arab Emirates (UAE) without giving effect to any choice of law or conflict of law issues. In the event, any or all disputes and claims arising out and in connection with any subject matter under this agreement, or the breach or non-performance of any of the provisions under this agreement thereof, the Parties shall endeavor to put in their best and reasonable efforts to resolve such disputes or claims mutually and settle the matter, as reasonably as possible, in a manner, beneficial to both the parties. However, in the circumstances where the parties, despite of every reasonable effort fail to come to a mutual solution over such dispute or claims, then it shall be submitted before the Competent UAE Courts and the Competent UAE Courts shall have complete jurisdiction to determine and pass binding judgement on such referred dispute.

Business hours are (all UAE time zone timings)

9:00am to 6:00pm Monday to Thursday

8:00am to 12:00pm Friday and Saturday

Sundays closed or by prior appointment only.

If you call or message outside of these times, we will get back to you as soon as possible.